We comply with data privacy laws and explain here what data we hold and how it is used.
Vintage-Kitsch will hold on record individually identifiable data e.g. your names, physical addresses, email addresses, telephone numbers (if given), email communications and order details purely for our own administrative, accounting & marketing purposes. These are securely stored in a password protected database format. Non-individually identifiable data is aggregated for financial accounting, VAT reporting etc as governed by United Kingdom law.
We do not hold any financial information about you in either electronic or paper format other than the amount you have spent on your order and the payment method used. Card details entered during a transaction are purely used by our payment processors, Paypal, who are strictly regulated. We cannot see the card details that you enter when making a web based order and all card details are securely encrypted when passed from this site to Paypal for processing. You can verify the security of our site by clicking on the Geotrust logo below the shopping cart.
Vintage-Kitsch use so called "non-essential cookies" purely for analytical purposes that are stored on your machine and removed upon leaving our site. This is perfectly normal practice. We use "essential cookies" to enable shopping cart & checkout functionality - without these you would not be able to make an order. These remain on your machine until they expire or are deleted.
How and why we will contact you
We may contact you via email for information purposes with relevant news on store updates etc and information on the status of orders being processed. We will not contact you via phone unless we need to follow up on an order status or delivery issue etc or you have asked us to call you. We will not contact you via postal (direct) mail whatsoever.
How we share your data
We will not share your data with any 3rd party other than Paypal (for order processing purposes) and companies associated with our own marketing activities that are governed by their own strict Privacy Policies as data processors. Aggregated non-individually identifiable data is shared with our accountants and HMRC for accounting purposes, VAT etc as governed by United Kingdom law.
If at any time you require your personal information updated, deleted, amended then please contact us and we will process your request within 48 hours of receipt. You can manage any part of your name, address and email address easily via logging in to your account via the "My Account" link in the navigation bar at top of this page. If you have subscribed to our mailing list & you wish to unsubscribe or amend details then you can find the relevant link in the footer of any marketing email that we send to you.
How to contact us
You can contact us via email, phone or mail:
Data Controller: Peter Ferrary
Phone: +44 (0)1162 335104 / +44 (0)7979 857599
Address: Vintage-Kitsch, 54 Belvoir Drive, Leicester, LE2 8PA, United Kingdom