Shipping & Returns

Standard tracked UK shipping is just £2.99 per order, if you need express shipping it is £6.99 for next working day tracked, per order. International shipping is automatically calculated at checkout based on total weight of items ordered.

We are seriously good packers, so please dont worry about protection in transit.

Processing your order

Once your order has been received you should receive an email confirming such, if you have not received an email from us please check your spam folder or logon to our site and check the status of your order.

Turnaround time from receiving an order to shipping is usually 1 working day, if you time it right with an early morning weekday order (UK time) we can usually ship same day. If you have any special requirements for delivery please do let us know, as we will do our utmost to assist.

We often receive feedback such as "thank you for the bomb proof packaging" etc. Virtually everything is bubble-wrapped, ceramics & tableware are well protected in sturdy boxes with loosefill and flatware is always wrapped in thick card etc.

UK Shipping

Shipping is always via a trackable method and we will notify you with the tracking number when dispatched. Parcels are usually always shipped via a courier, we do not generally use Royal Mail for UK parcels. Please expect delivery within 3-5 working days of "Order in Progress" status. Once order status has changed to "Dispatched" it should usually take no more than 2-3 days to arrive. If you have any special requirements, e.g. "please leave in porch" please do let us know in the order comments section, but please note that depending on order value we may require a signature on delivery. Expedited delivery (i.e. next working day) is available on most orders as long as the order is placed by 11am the preceding working day, and will require a signature. Please note that we do not ship at weekends, nor guarantee any delivery at weekends.

International Shipping

Shipping is always via a trackable method and we will notify you with the tracking number when dispatched. Parcels are usually shipped via "Royal Mail Tracked", "Royal Mail Signed" or via Fedex/Parcelforce couriers. If via Fedex you will receive automatic email tracking information courtesy of Fedex once we have booked the collection at this end. Delivery timescales vary according to destination and shipping method but generally:

EU:

normally within 7-10 working days

USA/Canada:

If shipping is stated as via Fedex then usually 2-3 working days, sometimes literally next day!

If shipping is stated as via Royal Mail then please allow 10-14 days for delivery, occasionally it takes longer depending on weather/flights etc.

Australia/New Zealand and rest of world:

if shipping is stated as via Fedex then usually within 7 working days, sometimes 2-3 days!

If shipping is stated as ‘via Royal Mail’ then please allow 14 days for delivery, occasionally it takes longer depending on weather/flights etc.

Refunds/Cancellations/Returns

As per distance selling regulations you are entitled to return any item within 14 days of receipt for any reason. We have a non-quibble guarantee – simply if what you receive you don’t like or have changed your mind then just let us know first and then ship it back via a trackable method for a full refund of item cost and the associated shipping cost that you were charged (if any). Return shipping cost to us is at your expense.

In the unlikely event that we have made a major mistake in describing an item, or the item arrives damaged and on proof of damage then we will also refund your return postal costs.

You can contact us via email, phone or mail

Email: sales@vintage-kitsch.co.uk

Phone: +44 (0) 79 79 85 75 99

Address: Vintage-Kitsch, 54 Belvoir Drive, Leicester, LE2 8PA, United Kingdom

Manufacturers
2 x York Sterling Silver Fiddle Sugar Tongs - C. 1830 - Antique (#53964)2 x Very Heavy 690g weighted 11 Inch Sterling Silver Vase - London 1909 Antique (#55609)2 x Cased Very Large Bowl 192g Sterling Silver Serving Spoons - Windsor Pattern (#55310)2 x Very Heavy 255g Cased Sterling Silver Cruet Set - Viners - Sheffield 1951 (#55252)2 x Harrods Stores 64g Sterling Silver Georgian Style Salt Pot - London 1964 (#55315)2 x Barker Ellis Silver Plated Larger Size Mustard & Pepper Pot - Vintage (#55657)1 x Victorian Sterling Silver 83g Mustard Pot - Birmingham 1883 Antique (#55137)2 x Good Vintage Arts & Crafts Pewter Mustard Pot With Spoon - My Lady - Sheffield (#55554)2 x Sterling Silver Pepper Pot - Birmingham 1919 - Martin Hall & Co (#55403)2 x Vintage Silver Plated Novelty Oak Leaf & Acorn Salt & Pepper Pots - Apex (#55656)2 x Very Ornate Sterling Silver 40g Open Salt Pot - Antique 1901 (#55395)1 x Doulton Lambeth & Sterling Silver Mustard Pot 1888 - Antique (#55518)1 x 23x Georgian & Victorian Salt Spoons - 278g Sterling Silver - Antique (#55821)1 x Silver Plated Pedestalled Edwardian Fruit Bowl - Antique (#54936)1 x Silver Plated Entree Dish - Adie Bros - Vintage - Epns A1 (#55847)1 x Pair Mappin & Webb Edwardian Entrée Dishes - Silver Plated - Antique (#56015)1 x Art Deco Harrods Stores Entree Dish With Long Handle - Silver Plated (#55655)1 x 3x Vintage Silver Plated Tea / Serving Trays (#55901)1 x Vintage Swing Handled Basket Bowl - Chased Interior - Falstaff Silver Plated (#54895)1 x Georgian Style Toasted Cheese Server Butler Dish - Silver Plated (#56038)1 x Very Large 24 Inch Silver Plated On Copper Galleried Serving Tray - Vintage (#56045)1 x Swing Handled Silver Plated Basket Bowl - Sheffield Antique (#55227)1 x Silver Plated On Copper 18 Inch Galleried Serving Tray - Vintage (#56044)1 x Bulk Quantity 7x Vintage Drinks Trays - Silver Plated (#55900)1 x Tudor Rose - Silver Plated Graduating Nuts / Nibbles Bowls / Dishes - Vintage (#55666)1 x Arts & Crafts Silver Plated Fruit Bowl - Loning Design - C. 1920 (#54934)1 x Vintage Swing Handled Silver Plated Basket Bowl - Isg (#55850)1 x Vintage Welsh Dragon Nut Bowl Dish - Silver Plated (#55352)1 x Swing Handled Cake / Fruit Basket - Silver Plated - Vintage (#54435)1 x Old Sheffield Plate Style Small Waiter Tray - Silver On Copper (#54464)