Shipping & Returns

Standard tracked UK shipping is just £2.99 per order, if you need express shipping it is £6.99 for next working day tracked, per order. International shipping is automatically calculated at checkout based on total weight of items ordered.

We are seriously good packers, so please dont worry about protection in transit.

Processing your order

Once your order has been received you should receive an email confirming such, if you have not received an email from us please check your spam folder or logon to our site and check the status of your order.

Turnaround time from receiving an order to shipping is usually 1 working day, if you time it right with an early morning weekday order (UK time) we can usually ship same day. If you have any special requirements for delivery please do let us know, as we will do our utmost to assist.

We often receive feedback such as "thank you for the bomb proof packaging" etc. Virtually everything is bubble-wrapped, ceramics & tableware are well protected in sturdy boxes with loosefill and flatware is always wrapped in thick card etc.

UK Shipping

Shipping is always via a trackable method and we will notify you with the tracking number when dispatched. Parcels are usually always shipped via a courier, we do not generally use Royal Mail for UK parcels. Please expect delivery within 3-5 working days of "Order in Progress" status. Once order status has changed to "Dispatched" it should usually take no more than 2-3 days to arrive. If you have any special requirements, e.g. "please leave in porch" please do let us know in the order comments section, but please note that depending on order value we may require a signature on delivery. Expedited delivery (i.e. next working day) is available on most orders as long as the order is placed by 11am the preceding working day, and will require a signature. Please note that we do not ship at weekends, nor guarantee any delivery at weekends.

International Shipping

Shipping is always via a trackable method and we will notify you with the tracking number when dispatched. Parcels are usually shipped via "Royal Mail Tracked", "Royal Mail Signed" or via Fedex/Parcelforce couriers. If via Fedex you will receive automatic email tracking information courtesy of Fedex once we have booked the collection at this end. Delivery timescales vary according to destination and shipping method but generally:

EU:

normally within 7-10 working days

USA/Canada:

If shipping is stated as via Fedex then usually 2-3 working days, sometimes literally next day!

If shipping is stated as via Royal Mail then please allow 10-14 days for delivery, occasionally it takes longer depending on weather/flights etc.

Australia/New Zealand and rest of world:

if shipping is stated as via Fedex then usually within 7 working days, sometimes 2-3 days!

If shipping is stated as ‘via Royal Mail’ then please allow 14 days for delivery, occasionally it takes longer depending on weather/flights etc.

Refunds/Cancellations/Returns

As per distance selling regulations you are entitled to return any item within 14 days of receipt for any reason. We have a non-quibble guarantee – simply if what you receive you don’t like or have changed your mind then just let us know first and then ship it back via a trackable method for a full refund of item cost and the associated shipping cost that you were charged (if any). Return shipping cost to us is at your expense.

In the unlikely event that we have made a major mistake in describing an item, or the item arrives damaged and on proof of damage then we will also refund your return postal costs.

You can contact us via email, phone or mail

Email: sales@vintage-kitsch.co.uk

Phone: +44 (0) 79 79 85 75 99

Address: Vintage-Kitsch, 54 Belvoir Drive, Leicester, LE2 8PA, United Kingdom

Manufacturers
1 x Vintage 1970's Stainless Steel Cocktail Shaker 1/2 Pint - Japan (#56018)1 x Very Large 24 Inch Silver Plated On Copper Galleried Serving Tray - Vintage (#56045)1 x Vintage Silver Plated Pint Sized Cocktail Shaker Epns A1 Made In England (#56021)1 x Silver Plated On Copper Pierced Wine Bottle Coaster - Antique (#56019)1 x Good Vintage 1 Pint Beer Mug Tankard - Viners Of Sheffield Silver Plated (#56034)1 x Vintage Viners Of Sheffield 3 Piece Silver Plated Tea Service Set (#56022)1 x 23x Georgian & Victorian Salt Spoons - 278g Sterling Silver - Antique (#55821)1 x Art Deco 1 Pint Cocktail Shaker With Strainer & Pouring Spout - Silver Plated (#56035)1 x Victorian Swing Handled Silver Plated Fruit / Cake Basket Bowl - Ornate (#56023)1 x York Sterling Silver Fiddle Sugar Tongs - C. 1830 - Antique (#53964)1 x Very Heavy 11 Inch Sterling Silver Vase London - London 1909 Antique (#55609)1 x Larger Silver Plated Gravy / Sauce Boat - Hoof Feet - Antique (#56040)1 x Georgian Style Toasted Cheese Server Butler Dish - Silver Plated (#56038)1 x Set Of 4 Silver Plated & Bakelite Wine Bottle / Drinks Coasters - Vintage (#56027)1 x Art Nouveau Winding Floral Handle Sugar Bowl & Milk / Cream Jug - Silver Plated (#56042)1 x Cased Very Large Bowl 192g Sterling Silver Serving Spoons - Windsor Pattern (#55310)1 x Unusual James Dixon Silver Plated Jug - Angular Handle - Antique (#56031)1 x Rare Set Of 6 Individual Toast Racks - Silver Plated - Antique (#56029)1 x Silver Plated On Copper 18 Inch Galleried Serving Tray - Vintage (#56044)1 x Pair Larger Silver Plated Wine Bottle / Champagne Coasters - Yeoman (#56020)